Cancellation policy

Booking cancellation / change of booking 

If you have to cancel your holiday we need to be notified as soon as possible. The amount you are liable for is set out below and depends on when you cancel. Cancellation or change of booking – number of days before holiday starts: 

More than 6 weeks 30%

Less than 6 weeks 100%

If you do not pay the amount due in relation to your booking by the due date we will assume that you wish to cancel the booking, in which case we will be entitled to keep all of the deposit already paid. If we do not cancel straight away because you have promised to make payment, you will be liable for cancellation charges as per the above table, depending on the date we treat your booking as cancelled.

If for any reason beyond our control the property is not available on the date booked, or the property is unsuitable for holiday letting, all rent and charges paid in advance by the holidaymaker will be refunded in full, but the holidaymaker shall have no further claim against us.